Techie Corner

I think many of us have doubt in what is the behaviour of each payment method during customer checkout. I’ve a table here showing the relationship between the payment method / order status / stock / email admin / email customer and action required. If you find anything not clear or not appropriate or you have any suggestion in the table below feel free to let me know. I can help to update. Hope this will give everyone a clearer picture and no more guessing game :p

Payment Method	Order Status	Stock Reduced?	Email Admin	Email Customer	Action Required
Direct Bank Transfer	On Hold	Y	New Customer Order	Thank you for your order	Verify Payment and Update Order Status
Cheque	On Hold	Y	New Customer Order	Thank you for your order	Verify Payment and Update Order Status
Paypal – didn’t pay	Pending Payment -> Cancelled	–	Cancelled Order (Will sent out after xmin)*	–
Paypal – Click on cancel link	Cancelled	N	Cancelled Order	–
Paypal – payment success	Processing	Y	New Customer Order	Your Order Receipt	Verify Payment and Ship item
Billplz – Didn’t pay	Pending Payment -> Cancelled	Y	Cancelled Order (Will sent out after xmin)*	–	Manual update the stock
Billplz – Payment Success	Processing	–	New Customer Order	Your Order Receipt	Verify Payment and Ship item
Billplz – Payment failed	Pending Payment -> Cancelled	–	Cancelled Order (Will sent out after xmin)*	–	Manual update the stock

* the x min can be set at WooCommerce > Settings > Inventory > Hold Stock (minutes)

Hope this helps all the woocommerce developer out there

Tags: woocommerce different payment method behaviour

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